1. Who we are
This Privacy Policy applies to the website of Verity Lawrence, operating as Neuropsychology Sussex, accessible at neuropsychologysussex.co.uk.
Verity Lawrence is the data controller for personal data collected via this website. ICO registration number: [ICO NUMBER].
If you have any questions about this policy or how your data is handled, please contact: verity@neuropsychologysussex.co.uk.
2. What data we collect and why
We collect personal data through the contact form on this website. This may include your name, email address, and any other information you choose to provide in your message.
This information is used to respond to your enquiry and, where relevant, to arrange an initial consultation. We do not use it for marketing purposes or share it with third parties.
We process this data on the basis of legitimate interest in responding to enquiries, and where applicable on the basis of the performance of a contract with you.
Where you share information about your health or personal circumstances, this is special category data under UK GDPR and is processed on the basis of Article 9(2)(h), which permits processing necessary for the provision of health and social care.
3. Data retention
Enquiry data from individuals who do not go on to use our services is retained for one month from the date of contact, then securely deleted. Clinical records for individuals who do use our services are retained for a minimum of seven years from the end of the professional relationship, in accordance with professional guidance, then securely destroyed.
4. Data security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or damage. Electronic records are password protected and access is restricted to Verity Lawrence.
5. Sharing your data
We do not sell, trade or transfer your personal data to third parties. Your data may be disclosed only in the following limited circumstances:
- Where we are under a legal obligation to do so, for example in the prevention of serious harm or crime.
- Where disclosure is necessary to comply with obligations relevant to the provision of neuropsychology services.
6. Your rights
Under UK GDPR you have the following rights in relation to your personal data:
- The right to access a copy of the data we hold about you.
- The right to request correction of any inaccurate or incomplete data.
- The right to request deletion of your data, where there is no legal reason for us to retain it.
- The right to restrict or object to processing of your data.
- The right to data portability.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact verity@neuropsychologysussex.co.uk. We will respond within 30 days of receiving your request.
7. Complaints
If you have a concern about how we handle your personal data, please contact us in the first instance at verity@neuropsychologysussex.co.uk. We will acknowledge your complaint within 30 days and do our best to resolve it promptly.
If you remain dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or by calling 0303 123 1113.
8. Data breaches
If personal data held about you is subject to a breach or unauthorised disclosure, we will report this to the ICO where required by law. If a breach is likely to result in a high risk to your rights and freedoms, we will notify you as soon as reasonably possible.
9. Transfers outside the UK
We do not transfer your personal data outside the United Kingdom.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised. Please check this page periodically for any updates.
11. Cookies
This website uses cookies to help provide you with the best browsing experience.
Cookies are small text files placed on your device by your browser. They may be session cookies, deleted when you close your browser, or persistent cookies, which remain on your device until they expire or you delete them.
This website uses the following types of cookies:
- Essential cookies: Necessary for the website to function. These cannot be switched off and do not store any personally identifiable information.
- Analytics cookies: Where analytics tools are in use, these help us understand how visitors use the site. Data collected is anonymous and aggregated and does not identify you personally.
You can manage or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of the website but will not prevent you from accessing most content. For more information visit allaboutcookies.org.